We are preparing to do a large survey called LibQUAL+ this winter, but we do smaller surveys on an annual basis. There is also a suggestion box near the circulation desk, and you can always e-mail a librarian... my e-mail address is broussm@lycoming.edu and you can send me any feedback you have about the library.
We make many decisions about the library based on student feedback! I can't stress that enough. In the past, we have made the following changes based on student feedback:
- Longer hours (from 8 a.m. to 7:30 and from midnight to 1 a.m.)
- Added our own IM reference service
- Moved the Ask-a-Librarian button on the Web site
- Added colorful directories, new signs for the Circulation Desk and the Research Help Desk (formerly known as the Reference Desk), as well as interactive maps on our Web site.
I'm sure if I asked the librarians who have been here longer, they could come up with an even more impressive list. Of course, there will always be some things that are beyond our control. These include the number of computers in the library, late-night food service, and additional outlets for laptops. We will continue to work on the latter two issues, but progress will be slow.
So please let us know what you think about the library, its resources, and its services. We care!
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